Accessibility Statement for Storage Forest Gate
Storage Forest Gate is committed to providing an accessible and inclusive experience for all customers in the Forest Gate area, including people with disabilities. This Accessibility Statement explains the steps we take to make our website and online services easier to use and more accessible, as well as how you can contact us with any accessibility requests or feedback.
Our Accessibility Commitment
We aim to ensure that customers can research, compare and arrange storage in Forest Gate with as few barriers as possible. Our goal is to create an accessible Storage Forest Gate experience that works for people using a wide range of assistive technologies, devices and browsers. Accessibility is considered throughout the design, content and development life cycle of our website.
Standards and Compliance
Our website is developed with the Web Content Accessibility Guidelines WCAG 2.1 in mind, with the aim of meeting Level AA success criteria wherever reasonably possible. These guidelines are internationally recognised standards that describe how to make web content more accessible for disabled users, including people with visual, auditory, physical, speech, cognitive and neurological disabilities.
We regularly review new content and key user journeys, such as viewing storage unit options, checking availability in the Forest Gate area, and submitting enquiries, to help keep them aligned with WCAG 2.1 AA expectations.
Screen-Reader Support
Our website is designed to be compatible with modern screen readers. We use clear headings, structured content and descriptive text to help customers who rely on audio or braille output. Wherever possible, images that convey information are provided with text alternatives, and important information is not communicated by colour alone.
We aim to keep page layouts consistent so that users who are familiar with their assistive technology can navigate Storage Forest Gate pages confidently, whether they are comparing storage options or checking local Forest Gate access details.
Keyboard Navigation
The website has been designed to support users who navigate using a keyboard instead of a mouse or touch screen. Interactive elements such as menus, forms and controls can be reached using standard keyboard commands. Focus indicators are used to help you see which element is currently selected, and we aim to maintain a logical tab order across each page.
Forms and interactive features related to storage unit reservations in Forest Gate are regularly tested to confirm that they can be completed using keyboard-only navigation.
Text, Layout and Visual Design
We use readable fonts, clear colour contrasts and responsive layouts to support customers using different devices and display settings. Text can generally be resized using browser controls without loss of functionality. We aim to avoid cluttered layouts and excessive animations to make it easier for customers to focus on the information they need about storage in Forest Gate and surrounding areas.
Ongoing Improvements
Accessibility is an ongoing process. We continue to monitor our website, gather feedback and look for practical improvements in how information is presented and how key tasks are completed. As services, technology and customer needs evolve, we will review and update this Accessibility Statement to reflect changes in our approach.
Contact for Accessibility Requests
If you experience any difficulty using the Storage Forest Gate website, or if you need information about our storage services in a different format, we encourage you to contact us. Examples of alternative formats may include large print, accessible digital documents or simplified information about storage options in the Forest Gate area.
When you contact us with an accessibility request, please describe the page or feature you were using, the type of device or assistive technology involved, and the nature of the problem where possible. This information helps us to investigate and work towards a suitable solution. We aim to respond to accessibility enquiries and feedback in a timely and considerate manner.
Your feedback is valuable in helping us improve accessibility and ensure that our Storage Forest Gate services remain welcoming and usable for all customers.
